Service Catalog

IT ServicesRequest Help

Do something
Show a film, prevent spam, scan and digitize materials, send a large file, connect to the network, reset a password...

Need something
Create a survey, classroom or technical assistance, equipment, anti-virus program, software, permission, computer cleaning...

Fix a problem
Request emergency IT support, help desk contact/hours...

Get information
Policies, instructions, phone/voicemail, e-mail, work order status, available software...

Buy something
Computer repair (prices, specifications), print credits, paper/posters (print services), ship a package, track a package, software...

Work in IT
Classroom and event support technicians, student help desk technicians, instructional technologists...

Offer an idea/ask a question
None of the above

power button If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at  (315) 781-4357, or e-mail helpdesk@hws.edu.