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Service Catalog

IT Services

Security and Virus Protection
IT Services presents a new web site section focusing on security and virus protection. Use the Security link in the menu on the left to find out more about phishing and electronic scams, being safe when using social network sites, and keeping your password, your computer and its software secure. See the above link for details.

Innovative Digital Pedagogies Collaboration
Eleven curricular-development projects, funded by The Andrew W. Mellon Foundation, are being overseen by a collaboration of the Office of the Provost and the Digital Learning Team. The funded projects are designed to explore digital pedagogies and new technologies that have potential to enhance student learning within the context of the face-to-face learning that is at the core of our liberal arts pedagogy. See the above link for details.

Phishing Scam Warning
A very sophisticated scam e-mail began circulating recently, and we are making the campus community aware. Messages like this are dangerous because they are aimed at stealing your credentials by asking for your username and password. See the above link for details.

Do something
Create a survey, show a film, send e-mail to a distribution list, prevent spam, scan and digitize materials, send a large file, connect to the network, reset a password...

Need something
Classroom or technical assistance, equipment, anti-virus program, software, permission, computer cleaning...

Fix a problem
Request emergency IT support, help desk contact/hours, remote desktop support...

Get information
Policies, instructions, phone/voicemail, e-mail, work order status, available software...

Buy something
Computer repair (prices, specifications), print credits, paper/posters (print services), ship a package, track a package, software...

Work in IT
Classroom and event support technicians, student help desk technicians, student experts...

Offer an idea/ask a question
None of the above

power button If you are having difficulty or you have unanswered questions, please submit a request, call the Help Desk at  (315) 781-4357, or e-mail helpdesk@hws.edu.