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POSITION DESCRIPTION

Assistant Director of Admissions/Visitor Relations
Office of Admissions

SUMMARY:

Manage the planning, coordination, and implementation of visits by prospective families to the Colleges. The assistant director will be involved in a full range of on-campus admission responsibilities including daily interaction with campus visitors, direct student workers, on-campus programming, and scheduling visits.

RESPONSIBILITIES:

  • Welcome daily guests to campus and distribute appropriate material with a commitment to strong customer service.
  • Coordinate the daily HWS Preview Visits, including tours, info sessions, interviews and other requests.
  • Manage on-campus hosting program.
  • Organize and assist in training student assistants. Create work-shift schedules, direct the day-to-day management of all student workers, and manage student worker payroll.
  • Develop a liaison program with various student organizations, clubs, and groups.
  • Prepare functional office reports.
  • Maintain visit log and provide regular reports of numbers and types of visits.
  • Maintain admissions building appearance, inventory of necessary admissions supplies/materials and provide monthly inventory updates.
  • Develop knowledge of campus offices, the Geneva area, and the greater Finger Lakes Region.
  • Demonstrate an awareness of and sensitivity to unique social, cultural, and economic circumstances.
  • Demonstrate knowledge for the Colleges' educational philosophy and mission.
  • Other duties as assigned.

QUALIFICATIONS:

Bachelor's degree is required. Experience providing tours and/or working in a higher level education campus visit program is preferred. Experience with training, supervising, and evaluating the performance of assigned personnel. The ideal candidate will be a highly organized individual, able to work under certain degrees of pressure. Superior communication skills, both written and verbal, to effectively and professionally communicate using tact and diplomacy with internal and external campus community including international visitors. In addition, excellent computer skills, familiarity with the Internet, a high level of energy, and a lively imagination. Knowledge of enrollment systems applications, Microsoft Word, Excel, and PowerPoint programs helpful. Must be able to work with and maintain extremely confidential and sensitive information.

OTHER INFORMATION:

This is a full-time, 12-month, benefits-eligible administrative salaried position. Normal hours of work are 8:30 a.m. to 5:00 p.m. during the academic year. Additional hours and Saturdays may be required. This position description is not all-inclusive, as other tasks or responsibilities may be assigned.

APPLICATION INSTRUCTIONS:

Review of applications will begin immediately. Interested applicants should send a cover letter, resume and the names with contact information of at least three references to:

Office of Human Resources
Hobart and William Smith Colleges
337 Pulteney Street
Geneva, NY 14456
email: ferran@hws.edu
EOE

Hobart and William Smith Colleges are committed to attracting and supporting faculty and staff that fully represent the racial, ethnic, and cultural diversity of the nation and actively seek applications from under-represented groups. The Colleges do not discriminate on the basis of race, color, religion, sex, marital status, national origin, age, disability, veteran's status, sexual orientation, gender identity and expression or any other protected status.

Hobart and William Smith Colleges are a highly  selective residential liberal arts institution located in a small, diverse city in the Finger Lakes region of New York State.  With an enrollment of approximately 2,200, the Colleges offer 62 majors and minors from which students choose two areas of concentration, one of which must be an interdisciplinary program.  Creative and extensive programs of international study and public service are also at the core of the Colleges’ mission.