A work request submitted to B&G (Buildings and Grounds) is numbered as a work order and falls into one of three categories: emergency, routine or project.
An emergency request is any request that involves a health or safety hazard, power failure or potential damage to a facility or equipment.
Most other maintenance requests are routine: burned-out bulbs, leaking faucets, key request, etc. These are scheduled in the order they are received, but completion time is dependent on the availability of parts.
The other type of work order we are responsible for is a project work order.
This section will describe how each type is requested on your side and completed on our side.
To Complete Routine and Emergency Work Orders:
Routine work orders are generally completed within 3 days.
Emergency work orders are generally completed that day.
Emergency and Routine Work Orders are Handled in Much the Same Way.
Contact Our Office:
We are available 24 hours a day for emergency or call-in work orders. Routine requests should be initiated early in the day Monday through Friday for the quickest response.
Assistance with lofting/bunking will be provided:
See your RA for more details.
If you do not request lofting/ bunking during Orientation (for first years), you can still put yourself on a lofting/bunking waiting list (starting September 10th) by contacting your RA.
The Housekeeping Department is responsible for cleaning all public areas and restrooms. Private bathrooms can be cleaned upon request and by following these requirements:
For every student on campus, there is a different activity schedule. Remembering this, it is easy to understand that housekeeping schedule must be kept consistent and can not be altered according to each student’s schedule.
Housekeepers begin cleaning at 7 AM and start vacuuming at 8 AM.
Vacuums will not be supplied out of the housekeeping office, and housekeepers have been instructed not to lend vacuums to students.
Any questions can be directed to the Housekeeping Department at x3660.
New York State Law mandates recycling. Our stackable gray bins can be found throughout campus.
Cardboard should be broken down and dropped off at the Central Recycling Bins located on the 1st floor of each residence area.
The schedule for recycling collection is:
Curbside recycling (Fraternity and Individual Houses. Monday and Thursday.
Inside recycling (Large Residence Halls): Tuesday, Wednesday and Friday.
Curbside recycling will generally be picked up between 7 a.m. and 11 a.m.
Handouts on recycling information are available from the Housekeeping Manager x3120.
FOR FACULTY AND STAFF:
The Grounds Department is responsible for the removal of snow and ice from all hard surface areas to allow safe movement of vehicular and pedestrian traffic. The Grounds Department will:
Hazardous conditions should be reported to Security or Buildings and Grounds.
Furniture (such as mattresses, bed frames, desks, chairs, etc.) may NOT be removed from a residence hall room without express permission from the Director of Residence Education. If this policy is not followed, you may be charged for missing furniture.
Vandalism that occurs on campus is recorded. A report reflecting labor costs and materials purchased for repairs due to vandalism will be submitted to College representatives on a monthly basis. An annual vandalism report of the Colleges’ fiscal year will be submitted in July.
A student may be held fiscally responsible for vandalism that occurs in his or her dorm. So all students should consider how much they are going to pay for the damage they allow someone else to commit.
Specific vandalism cost information can be requested through the Buildings and Grounds office. Information will reflect a delay of one month in order to allow all costing to be accumulated and finalized.
The Buildings and Grounds supplies equipment for events on campus following these guidelines:
Problems with coin laundry machines are to be called in to the 800 number on the machines.
Problems with other vending machines (soda, candy, etc.) are to be called in to x3668.
Problems with campus phones are to be called into x3410
Problems with computer connections / IT issues can be called in to x3389 (repair hotline) or x3388 (Help Desk)